Concepts of open source, shareware, freeware; issues of quality, conditions of use, availability; issues of software reuse; program libraries, software components; creation of additional libraries and other components; application program interfaces; use of separate compilations; use of software libraries and other software components; problems of building large systems; assessment of software including interfaces such as metrics and measures; criteria; simple principles of interface design; multimedia issues; special problems associated with color, sound, video and multimedia; advanced issues in object-oriented programming, modularity, storage management issues, parallelism; client server computing, different kinds of servers, the role of middleware; overview of the software support needed for client services and server services; illustrations of the use of object oriented techniques applied to the building of certain commonly used software tools; applets and servlets; simple design patterns; nature of the software life cycle and its different phases; concept of process; differences across various developments and the reasons for the differences.